Warranty & Care

Product Warranty

All our products are crafted under strict quality control standards and are covered by a limited warranty against manufacturing defects.

The warranty coverage begins from the date of purchase.
It applies only to tiles installed according to our recommended installation guidelines.
This warranty does not cover damages caused by improper installation, misuse, accidents, or exposure to harsh environments.
Proof of purchase is required to make any warranty claim.

For assistance or to file a claim, please contact our customer service team through our Contact Page or via email.

Care & Cleaning Instructions

To maintain the beauty and longevity of your products, follow these simple care guidelines:

Clean tiles regularly using a mild detergent or pH-neutral cleaner.
Avoid harsh chemicals or acidic substances that may damage the tile surface.
Wipe spills immediately to prevent staining and discoloration.
Use a soft mop or cloth for cleaning to preserve the natural finish and shine.
For outdoor or high-traffic areas, schedule periodic cleaning to prevent buildup of dirt and residue.